Have a Question? We’ve got Answers!
Frequently asked questions
At ProteinX, we want your shopping experience to be simple, secure, and stress-free. Here you’ll find clear answers to the most common questions about our products, shipping, payment methods, and store policies. If you don’t see your question here, feel free to reach out—we’re always happy to help!
General Questions
delivery, and payments at ProteinX.
We currently accept debit and credit card payments only. More options will be added in the future as we grow.
Deliveries within Muscat usually take 1–2 business days. For other areas in Oman, it may take 3–5 business days.
Yes, unopened products in their original packaging can be returned or exchanged within 7 days of purchase. Contact us to arrange it.
Absolutely! We source directly from trusted suppliers and brands to ensure 100% authenticity and quality.
Not yet! We’ll add this feature once our website and POS system are fully connected. For now, enjoy fast delivery straight to your door.
Advanced questions
our services, and shop with confidence.
Yes! Every product page has a clear ingredient list, serving size, and nutrition facts so you can make informed choices. Still unsure? We’re always happy to answer your questions directly.
Absolutely! We love giving back to our customers. Keep an eye on our homepage, Instagram, and stories for flash sales, promotions, and product bundles.
Yes! If you run a gym, store, or just want to stock up, we offer special rates for bulk purchases. Contact us, and we’ll create a custom plan for you.
100%! We only stock genuine products from trusted suppliers because your health and safety are our top priority.
Of course! Think of us as your fitness partner. We’re always here to help you find products that fit your goals, body type, and training plan.